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Swix Help Center
Orders, Shipping and returns
Orders, Shipping and returns
Orders
Account and login issues
Chat opening hours
I received the wrong product. What am I to do?
How can I track my order?
How is my payment details and data secured?
What are the consumer rights?
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Returns
Can I return a package in your physical stores?
How long does it take before the money is in my account when I have returned an item?
I am missing an item from my order. What am I to do?
How do I exchange or return an item?
Do I have to pay shipping if I want to return an item?
Shipping
I have ordered an item, but lack a tracking number. What do I do?
Can I have the item delivered home?
How long does the delivery take?
What does shipping cost?
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